We understand and appreciate that our customers have many privacy and security concerns when making online transactions. We are glad to be able to offer you a safe and secure environment to shop at our site. We also recommend that you read our privacy policy with a great deal of care:

Our Privacy Policy covers:

  1. Types of information collected
  2. Use of Information
  3. Disclosure of Information
  4. Third Party Disclosure
  1. Fraud
  1. Links
  2. Use of Cookies
  3. Miscellaneous

 Types of information collected

In order to complete an order with us you will have to provide us with billing information.

Our secure database maintains the following purchase details (and might require additional information):

  • Your billing name
  • Addresses
  • Email
  • Phone number
  • Any other information that can be used to identify you as a specific individual either by itself or in conjunction with the above information.

Please be aware that we only require your credit card number when you make a purchase with us and not at any other time. We ensure safety of your information by encrypting transactions and sending them through a secure server directly through PayPal or via a secure payment gateway provided by our payment processor.  Since we have a 7 day return policy, your credit card information is automatically deleted from our system in 7 days from the date of your order.

Use of Information:

We collect a lot of information via our online ordering system and use this information to:

  • Complete your order.
  • Provide you with the necessary information about the status of your order
  • Contact you via email, or failing that, via telephone.
  • Create a proper bill for the different products you have ordered and also track sales.
  • Send people who sign up for our free mailing list information regarding various promotions.

 


 

Disclosure of Information:

We have a strict policy of not sharing your personal details with third parties (except for purposes mentioned under “Use of Information”). We will only share this information after taking your permission or if we believe that the disclosure is a legal necessity.

We also retain the right to give out details concerning members who violate our content guidelines. If we come across any unlawful activities concerning our services, irrespective of whether they are occurring knowingly or unknowingly, then we reserve the right to report them to the law. In fact, our policy is to fully cooperate with the law when it comes to people who use our services for illegal activities.


Third Party Disclosure

We have a policy of not sharing, selling or giving your personal details to any third party that is involved in the business of marketing, or collecting marketing information.
Fraud

We have a zero-tolerance policy against fraud. As such, we will co-operate with the law enforcement authorities to the greatest extent possible. Therefore, if the law enforcement authorities require us to provide information about the computer used to perpetrate the fraud then we will do so.

Links

There will be links or ad banners that direct you to third party websites; we are not responsible for the actions of these websites. You will also be subject to that website’s privacy policies. We urge you to read the privacy statements, if any, of any website you use.

Use of Cookies:

We make use of cookies to improve the navigation process and your overall shopping experience at your website. Therefore, we collect information about pages visited, products purchased, and also feedback from our visitors. Our cookies enable us to retain information that enables you to use our site without having to provide login details every time. We also use this information to improve the content of our website since it enables us to track the most popular pages. In fact, you need to set your browser to accept cookies if you wish to order from us.

Miscellaneous

We retain the right to make changes, modifications or amendments to this policy as per our convenience. Usage of our website and its services indicate your consent to our collecting and using your information as described above. In addition, you also agree to our privacy policy by using our website and its services.